Reflections from Programme Manager, Emily Tomkys Valteri on the Your Word Counts Programme as the Humanitarian Innovation Fund (HIF) Responsive Listening through Improved Feedback Mechanisms Project ends. The Your Word Counts programme has sought to strengthen accountability through feedback mechanisms which are safe, confidential and trustworthy. Beginning as a small HIF pilot in Za’atari refugee camp in Jordan, this grew …
Understanding community needs: taking a human-centred design approach to reporting misconduct
Programme Manager, Emily Tomkys Valteri builds on the previous blog, Safeguarding: Communities trust in our ability to listen, react and respond is key. Together with Sonder Collective, Oxfam is working on a research initiative dedicated to better understanding misconduct reporting. This research will build capacity to incorporate human-centred design principles into this process. It will seek to map user journeys of community members …
Improving data quality with digital data collection
Emily Tomkys Valteri, Alexia Pretari and Simone Lombardini share practical tips to help improve quality in survey data collection, and introduce the latest case study in the ‘Going Digital’ series. Sometimes survey data doesn’t add up: two household members are married to each other and yet have different marital statuses, consent statements have not been fully read, percentages of income …
What we’ve learnt about sharing real-time data
At Oxfam we are continually developing our use of digital technology for surveys. Here Simone Lombardini and Emily Tomkys Valteri reflect on lessons learnt from the process of using and sharing real-time data during fieldwork to conduct Oxfam’s Effectiveness Reviews. In 2015 Oxfam’s Impact Evaluation Advisers started using digital devices to conduct household surveys for Oxfam’s Effectiveness Reviews (ex-post, quasi-experimental …
How to meaningfully categorise feedback
Feedback is essential for accountability and evaluation of programmes. Here, Destelia Ngwenya, gives an overview of the Your Word Counts project which addresses the accountability culture in our programme teams. Through the scale up of the Your Word Counts project, Oxfam will be addressing the accountability culture in our programme teams. First piloted in Jordan, we are extending to four more countries …
Building trust through accountability
Oxfam’s Humanitarian Informal Feedback project funded by the Humanitarian Innovation Fund (HIF) has recently come to a close. Here Project Manager Emily Tomkys shares the evaluation report and delves deeper into one specific finding: the link between trust and accountability. eceiving feedback from communities that organisations like Oxfam work with is an essential pillar of ensuring our work is responsive …
Geek out with us @ MERL Tech London
MERL Tech – an event exploring the use of technology for monitoring, evaluation research and learning – is coming to London for the first time in February 20-21st 2017. Hosted at the St Brides Foundation by Oxfam and Comic Relief, we are calling for practitioners to submit session ideas and to sign up to attend and become part of our …
Mobile surveys: The past, the present, the future
Since 2013 mobile surveys have become increasingly important to our survey processes at Oxfam, and across the sector. Emily Tomkys shares some of the key learning that has contributed to the latest Mobile Survey Toolkit, now available online to all development practitioners. t has been a long journey from when most of Oxfam’s data collection used paper and pen in …