In 2015 Oxfam was awarded a Humanitarian Innovation Fund (HIF) grant to support field staff to capture (currently undocumented) informal feedback which is received face-to-face by creatively using ICTs to enable responsive and accountable uses of information. Below Grace Higdon, Project assistance within Oxfam’s ICT in Programme team, takes us through some of the project’s outcomes. n June 2016, Oxfam …