Using tech for feedback and complaints in Gaza and the West Bank

Nahed Natsheh ICT4D

Oxfam in the Occupied Palestinian Territory and Israel is trialling the use of a mobile tool to collect, manage and respond to feedback. Nahed Natsheh outlines the benefits of using this technology. Using information communication technology (ICT) for data collection is not new to Oxfam in the Occupied Palestinian Territory and Israel (OPTI), but we have never before used it …