Six months ago, we started a process for water, sanitation and hygiene (WASH) practitioners and coordination platforms to measure the quality of our responses across different contexts. James Brown reflects on what we have learned so far. Back in January, we introduced the Quality Assurance and Accountability Project (QAAP) – a Global WASH Cluster initiative led by Oxfam, in partnership with Solidarités International, Tufts University, and UNICEF. The project supports humanitarian WASH coordinators to go beyond simple headline indicators to …
If you can’t measure it, you can’t improve it: Quality in WASH responses
As we launch our WASH Impact Series, Oxfam’s Quality Assurance Project Manager, James Brown introduces a new global initiative to help organisations focus on achieving quality in humanitarian WASH responses. What would a quality assurance system for humanitarian WASH programming look like? That’s the question being explored by the Quality Assurance and Accountability Project, a Global WASH Cluster initiative led …